We’re excited to announce a major update: the Copilot Adoption Community is now available to all Viva Engage customers. This means that whether you’re exploring M365 Copilot, leveraging Copilot Chat, or simply seeking to build Copilot fluency, you can now deploy the Copilot Adoption Community and enable a new level of peer-driven AI learning and support within your organization.

What is the Copilot Adoption Community?

The Copilot Adoption Community is a ready-to-use experience within Viva Engage. Originally, access required a M365 Copilot license, and now available to every employee on your Viva Engage network.

With the expansion of Copilot Chat and the broader availability of Microsoft AI-powered tools, organizations need a central, easily accessible space to:

• Discover what Copilot tools can do
• Exchange best practices, prompts, and success stories
• Ask questions and get peer or expert support
• Track what’s working and where further support is needed

What’s Included?

• Community banner and easy setup checklist
• Welcome post and suggested Copilot adoption content to jumpstart engagement
• Suggested members based on M365 Copilot licenses
• Scalable Q&A capabilities via Answers in Viva
• Analytics to monitor reach, activity, and unanswered questions

Real-World Impact

Organizations who have enabled the Copilot Adoption Community report:

• Significantly higher Copilot adoption rates compared to those without a community
• Increased sharing of helpful prompts and creative use cases
• Faster peer-to-peer learning and more confident experimentation
• Lower support overhead for Copilot and AI-related questions

Customers using Copilot Adoption Communities have a 22% higher M365 Copilot adoption rate than those who don't.

How to Enable the Copilot Adoption Community

Follow the instructions here: Microsoft 365 Copilot adoption community in Viva Engage | Microsoft Learn

Get started today:

• Check your Viva Engage admin panel
• Look for the Copilot Adoption Community
• Activate, welcome your members, and start posting

Want to learn more and see the Copilot Adoption Community in action? Watch the info video or the recording of the Training and Adoption Masterclass (one of our six Viva Engage Masterclasses).

Check out other Copilot adoption resources:

• Create a Viva Engage Copilot passport campaign
• Read how Microsoft is using the Viva Engage Copilot Community
• Use the Copilot Champs Community Framework
• Microsoft's guide to deploying Copilot for Microsoft 365