Password reset via InTunes takes up to 30 minutes

Hi Buddy

Yeah defo more information is required here and I'm not aware of any password reset mechanism within Intune itself.

A lot of people seem to be confused with the different Microsoft portals and end up labeling them all as "Intune" or "Azure".

Here's a brief summary of some of them:

• Infrastructure - Virtual Machines, Networks etc etc: https://portal.azure.com
• Identity - User and Group management etc etc: https://entra.microsoft.com
• M365 Applications - Office apps etc etc: http://admin.microsoft.com
• Device Management - MDM, MAM, Application deployment, Device Security etc etc: http://endpoint.microsoft.com
• Compliance - As it says: https://purview.microsoft.com

Please note that there is a lot of "overlap" between portals.

To address your original question, I think you have some sort of on-premise infrastructure which is syncing your users from Active Directory (AD) to Microsoft Entra, but you'd need to confirm this.

If so, you can force a Delta sync on your sync server via PowerShell by:

Start-ADSyncSyncCycle -PolicyType Delta.

You can also alter your sync intervals (30 mins?), all info here:

https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-sync-feature-scheduler#custom-scheduler

I hope this is correct and helps.

Stuart

Hy, 

which PW Reset, and why Intune, User Management is made in Entra .

Do you use a HashSync or Writeback , give us more details.

Normally a standard User PW Reset can take about 15 minutes, your right.

If you want to speed up the process you need to give your Users the possibility to use  Self-service password reset (SSPR) 

https://learn.microsoft.com/en-us/entra/identity/authentication/tutorial-enable-sspr

Good luck!