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AndVent29's avatar
AndVent29
Copper Contributor
Jun 04, 2025

Cambio o Actualizacion de cuenta Learning

Necesito cambiar o actualizar la información, debido a que me inscribi a la certicifacion de Az-900 con una cuenta que ya no tengo acceso correo ni al Learning de Microsoft y no puedo recuperar(email address removed for privacy reasons). Me cree un nuevo correo(email address removed for privacy reasons) pero en este correo no tengo vinculado la certificacion de Az-900 que aprobe recientemente. Pueden actualizar mis datos, para que el certificado aparezca en la nueva cuenta?.

Saludos

Andres Ventura

azure
certification
Learn Microsoft AI

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  • Surya_Narayana's avatar
    Surya_Narayana
    Iron Contributor
    Jun 06, 2025

    Suggested Message for Certification Support Form

    Subject: Request to Transfer AZ-900 Certification to New Microsoft Account

     

    Hello,

    I registered for and passed the AZ-900 certification exam using an old Microsoft account (email: [your old email address]), but I no longer have access to that email or the associated Microsoft Learn profile.

    I have created a new Microsoft account (email: [your new email address]) and would like to request that my AZ-900 certification be transferred to this new account.

    Please let me know what information or verification you need from me to complete this request.

    Thank you for your assistance.

     

    Where to Submit the Request

    Go to the official Microsoft Certification Support page:

    https://learn.microsoft.com/en-us/credentials/support/

     

    Click “Submit a request”

    Choose “Certification Profile and Account Help”

    Paste the message above and fill in your details

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