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treeef's avatar
treeef
Copper Contributor
Feb 20, 2025

Accidentally booted ASUS laptop from Surface Hub 2S Recovery USB, now can't boot/reinstall Windows

*This post is not about troubleshooting a Surface Hub device, it's about troubleshooting my personal ASUS GU604VI laptop that a Surface Hub 2S Recovery Image on USB has altered and potentially destro...
Firmware
recovery image
Surface Hub 2S
UEFI
treeef's avatar
treeef
Copper Contributor
Feb 21, 2025

I should also add that I figured out I can boot from OLDER Windows install media, like Win 7, Win 8.1, and Win 10 1507 - but once I install it (this part works) and try to upgrade from there, it won't boot again.

It's almost like the newer versions of Windows are programmed to look for something in the firmware that the Surface Hub 2S upgrade USB placed there and then refuse to boot if it is there. I wish I could find what that is.

  • ThomasAbraham's avatar
    ThomasAbraham
    Copper Contributor
    Apr 08, 2025

    I experienced the same issue with my HP EliteBook. Unfortunately, a ticket with Microsoft Support did not resolve the problem. Ultimately, I had to replace the motherboard at my own expense through HP.

    • treeef's avatar
      treeef
      Copper Contributor
      Apr 09, 2025

      Hi Thomas, thanks for weighing in. An amazing person on Reddit actually provided me with a UEFIShell script that corrected my issue, believe it or not. I had all but given up. Probably too late to help you, unfortunately, but I'll share here in case it helps others.

      https://www.reddit.com/r/SurfaceHub/s/VzlPgl085i

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